Elderwise Documentation
Everything you need to integrate, configure, and get the most from Elderwise
From implementation planning to production-grade API integrations, this documentation helps healthcare organizations deploy Elderwise with confidence. Learn how to connect care teams, families, and clinical systems using HIPAA and PDPA aligned workflows, standards-based data exchange, and enterprise-grade auditability across every touchpoint.
Our developer documentation is currently being expanded. For integration support, API keys, or immediate assistance, contact our implementation team at support@ajentik.ai.
API Documentation
Complete API reference for integrating with Ajentik's healthcare platform, including secure authentication, interoperability standards, and operational governance guidance.
Base URL: https://api.ajentik.com/v1Authentication & Users
Secure access to the platform with role-based permissions for care teams, caregivers, and administrators, including identity lifecycle controls and sign-in audit trails.
Care Workflows
Manage care plans, check-ins, and coordination tasks across the care journey with escalation automation and multidisciplinary collaboration.
Patients & Records
Patient information management with HIPAA-compliant data handling, consent tracking, and timeline visibility for longitudinal care coordination.
Notifications & Alerts
Configure and manage medication reminders, appointment alerts, and care team notifications with escalation policies and delivery observability.
Integrations & Webhooks
Connect with EHR systems and receive real-time updates via webhooks, including HL7 and FHIR interoperability workflows for enterprise deployments.
Analytics & Reporting
Measure operational and clinical outcomes through configurable dashboards, exports, and compliance-aligned reporting pipelines.
Scheduling & Appointments
Coordinate provider schedules, patient appointments, confirmations, and waitlists with automation hooks for reminders and follow-up actions.
Document Management
Store, classify, and share care documentation with retention controls, version history, and signature workflows suitable for regulated healthcare records.
AI Assistants
Use clinical AI assistants for triage support, care-plan suggestions, and communication drafting with safety review controls and human approval loops.
Authentication
Elderwise supports OAuth2 authorization code flow with PKCE for user-delegated access and API key authentication for server-to-server workloads. Access tokens are short lived and refresh tokens are rotatable. Scope examples include patients.read, careplans.write, analytics.read, and integrations.manage. For regulated environments, enable IP allowlisting, signed webhook verification, and mandatory multi-factor authentication for administrator accounts.
Rate Limiting
Rate limits are enforced per organization and credential to protect platform stability: 120 requests per minute for standard endpoints, 30 requests per minute for heavy analytics queries, and 10 requests per minute for bulk export jobs. Response headers include X-RateLimit-Limit, X-RateLimit-Remaining, and Retry-After. Contact support for enterprise burst limits when onboarding historical data or running high-volume integration migrations.
SDKs
Official SDKs are available for Node.js, Python, and Java, with typed models, retry middleware, webhook signature helpers, and pagination utilities. SDK releases are aligned with API changelogs and include healthcare-specific examples for FHIR resources, appointment reminders, and compliance audit exports.
Environments
Production, Staging, and Sandbox environments available. Sandbox includes synthetic patient data and mocked billing for safe development.
User Guides
Step-by-step guides for deploying Elderwise features across operations, compliance, and cross-system integration programs.
Getting Started with Elderwise
Set up your organization, invite team members, and configure your first care workflow in under 30 minutes while applying baseline security and compliance settings.
Setting Up Care Workflows
Design care plans that keep families informed and care teams connected throughout the patient journey, with measurable milestones and escalation governance.
Managing Patient Communications
Use secure messaging and automated reminders to keep everyone informed without extra work, while maintaining communication preferences and legal consent boundaries.
Administrative Configuration
Configure organization settings, manage users, and customize Elderwise for your workflows with operational controls designed for healthcare administrators.
Security & Compliance Setup
Implement a defensible security and compliance baseline aligned with HIPAA and PDPA expectations, including auditability and incident readiness.
Analytics & Reporting Guide
Build decision-ready reporting for operations, care outcomes, and compliance using Elderwise dashboards, cohorts, and scheduled exports.
Mobile App Configuration
Configure the Elderwise mobile experience for clinicians and caregivers with offline support, secure access, and notification reliability.
Multi-Location Management
Operate Elderwise across multiple clinics, facilities, or care programs while maintaining consistent governance, access boundaries, and reporting rollups.
Tutorials
Practical walkthroughs for common implementation scenarios, from first-run automation to enterprise governance controls.
Automate Your First Appointment Reminder
Build a Care Gap Dashboard
Set Up EHR Integration
Configure Multi-Factor Authentication
Set Up Automated Patient Outreach
Implement Role-Based Access Control
Ready to Integrate Elderwise?
Our implementation team is here to help you connect Elderwise with your existing care workflows. From EHR integration to custom API configurations, we will guide you through every step.