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Delete My Account

Request Permanent Account Deletion

Account Deletion Request

This form allows you to request the permanent deletion of your Ajentik account and all associated personal data. This process is irreversible and is processed in accordance with global data protection regulations.

If you only want to delete specific data rather than your entire account, please use our Delete My Data tool instead.

How We Process Your Request

1

Identity Verification

We'll verify your identity through the email address associated with your account to ensure the request is legitimate.

2

Data Identification

Our team will identify all personal data associated with your account across our systems.

3

Data Deletion

We'll delete or anonymize your personal data in accordance with applicable laws and our retention policies. Some information may be retained for legal compliance purposes.

4

Confirmation

Once the deletion process is complete, we'll send you a final confirmation email.

Request Permanent Account Deletion

To request the deletion of your account, please send an email to our Data Protection Officer. Include your username or account ID and the email address associated with your account.

Email Deletion Request

Account deletion requests are processed within 30 days as required by applicable privacy regulations.

Important Legal Information

  • Account deletion requests are processed within 30 days as required by applicable privacy regulations.
  • Once your account is deleted, all personal data associated with it will be permanently removed or anonymized in accordance with our data retention policies and applicable laws.
  • This process is irreversible. You will need to create a new account if you wish to use our services again.

  • We may retain certain information for legal compliance, fraud prevention, or legitimate business purposes as permitted by law. This includes:

    • Records required for financial or tax reporting (7 years)
    • Security and fraud prevention data (up to 2 years)
    • Aggregated, anonymized usage statistics
  • If you only want to delete specific data rather than your entire account, please use our Delete My Data tool instead.

Legal Basis for Processing

We process this deletion request based on:

  • Your explicit consent provided by submitting this form
  • Our legal obligation to comply with data protection regulations, including GDPR Article 17 (Right to erasure), CCPA Section 1798.105 (Right to deletion), and PDPA Section 16 (Withdrawal of consent)

Limitations

In certain cases, we may have legitimate reasons to decline your deletion request, such as:

  • Legal or regulatory requirements to retain certain information
  • Establishment, exercise, or defense of legal claims
  • Overriding legitimate interests as permitted by law

If we are unable to fully process your deletion request, we will explain why and outline your available options.

Questions? Contact our Data Protection Officer at dpo@ajentik.ai

General support: support@ajentik.ai